Document readiness
Photo capture coach
- Place the document on a flat surface with all four corners visible.
- Retake the photo when glare, blur, cropped edges, or unreadable numbers appear.
- Capture logbook, title deed, ID, and collateral photos in daylight where possible.
- Keep each upload under the byte budget so low-bandwidth borrowers can retry safely.
- Borrower needs a way to retake unclear photos before submission.
- Consent must be understood before checks or uploads.
- Borrower needs a way to retake unclear document photos.
- Acknowledge officer review when evidence needs checking.