Pricing & fees

Effective 1 June 2026 · Version 1.0 · In compliance with CBK Consumer Protection Circular 2022

Affordability preview

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Model: origination-risk-pricing-v1
Risk band
APR
24.3%
EAR
27.2%
Monthly
Ksh 16,712
Total cost
Ksh 58,320
Break-even
Month 3

APR components

Cost of capital+14.0%
Expected loss+3.5%
Operating margin+6.0%
Concentration0.0%
Channel+0.8%
Loyalty0.0%

Rate improvement roadmap

After 3 on-time payments23.3% · save Ksh 1,831
After 6 on-time payments22.3% · save Ksh 2,924
After 12 on-time payments20.8% · save Ksh 2,551

Retail & personal credit

ProductMonthly rateAPROrigination feeLate fee
Logbook loan1.5%19.6%3%5% of overdue
EWA (Mshahara)1.0%12.7%0%None
Payroll loan1.0%12.7%2%3% of overdue
Education loan1.2%15.4%2%4% of overdue
Medical/emergency1.5%19.6%0%5% of overdue
BNPL0%0%3%KES 500 flat
Solar finance1.2%15.4%1%3% of overdue
Credit builder0.8%10.0%0%None

Trade & business credit

ProductRateFacilitation feeLate fee
Trade finance (LPO/invoice)2%/month1.5% of facility8% of overdue
Import finance2%/month2% of facility8% of overdue
Fleet finance1.5%/month2% of facility5% of overdue
SCF invoice discount3% of face0.5% of advance8% of outstanding
RBF revenue-share7% of monthly receipts0%None

Savings & wallet

Easy access savings: 5% pa. No lock-in. No minimum balance fee.

Goal savings: 6% pa. No premature withdrawal penalty.

Fixed deposit: 9% pa (30–90 day). Early break forfeits 2 months' interest.

Wallet: No account maintenance fee. No minimum balance. Inbound M-Pesa top-up: free. Bill payments: flat KES 30 per transaction.

Dispute & complaint resolution

All complaints must be acknowledged within 48 hours and resolved within 21 days, per CBK Consumer Protection Guidelines.

Unresolved complaints may be escalated to the Central Bank of Kenya at +254 20 2860000 or cpd@centralbank.go.ke.

All rates quoted are illustrative. Actual rates depend on your credit profile and product variant. APR calculations use the reducing-balance method. Situ is licensed by the Central Bank of Kenya under the Banking Act.