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Alert settings

Choose when and how Situ notifies you.

Alert audit trail

4 rules

Rule	Channel	Status	Runs
Repayment reminder	SMS, Email	3 days before due date	Next scheduled loan cycle
NDVI trigger warning	SMS, Email	Active	When crop index nears threshold
SCF invoice overdue	SMS, Email	Active	Buyer due date plus 1 day
SME score change	SMS, Email	Active	Daily score refresh

Quiet hours

Non-urgent reminders wait for the next service window.

Consent checked per channel

Marketing, service, and complaint messages use separate consent flags.

Escalation before repetition

Repeated missed-payment alerts should route to support before another reminder cycle.